FAQ

Our primary customers are industrial professionals including facility managers, lab technicians, and operations specialists who require reliable containment, filtration, and temperature control solutions. We serve clients across manufacturing plants, laboratories, and industrial facilities in over 30 countries.

We combine premium industrial products with industrial-strength delivery solutions. Our Nebraska-based logistics center ensures 98% on-time delivery of critical equipment like spill containment systems and temperature control units, backed by 24/7 emergency order support.

We specialize in industrial-grade containers including: Glass Containers, Metal Containers, Plastic Containers, FDA-compliant containers, and specialized Paint Cans – all designed for demanding industrial environments.

Yes, our UltraTech berms and complete Spill Control & Containment line meet or exceed EPA requirements. We’ve helped clients avoid substantial fines through our rapid delivery of compliant solutions.

Absolutely. Our BriskHeat systems and comprehensive Temperature Control & Heaters selection are ideal for laboratory applications requiring precise thermal management.

You can create an account during checkout or by visiting our account registration page. Business accounts receive additional benefits for bulk orders.

Yes, all orders are trackable. Standard Priority orders include DHL or FedEx tracking, while Free Economy orders use EMS tracking. You’ll receive tracking information immediately after dispatch.

Contact our logistics team immediately at [email protected] or call +1 (402) 555-WESSCO. We process orders quickly, so timely contact is essential for changes.

We accept Visa, MasterCard, JCB, and PayPal for secure global transactions. All payments are processed through our encrypted payment gateway.

Absolutely. We use industry-standard encryption for all transactions and never store complete payment details on our servers.

Yes, established business clients can arrange purchase order terms. Contact our sales team to discuss your requirements.

We offer two reliable industrial shipping solutions:
1. Standard Priority: $12.95 flat rate via DHL/FedEx (10-15 business days after dispatch)
2. Free Economy: Free on orders over $50 via EMS (15-25 business days after dispatch)

We process 98% of orders within 1-2 business days for immediate dispatch. Emergency orders receive 24/7 priority handling.

We ship globally to over 30 countries, excluding some remote Asian regions. Contact us to verify service to your location.

Call our Nebraska headquarters immediately at +1 (402) 555-WESSCO for 24/7 emergency order support. We’ve delivered critical spill systems within 24 hours to prevent costly shutdowns.

We offer a 15-day return policy from the delivery date for unused industrial products in original packaging. Some specialized items may be final sale.

Email [email protected] with your order number and reason for return. Our logistics team will provide return instructions and documentation.

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using trackable shipping for all returns.

For fastest service:
Email: [email protected]
Phone: +1 (402) 555-WESSCO
Address: 613 North Avenue, Macy, US 68039

Yes, our industrial specialists can provide technical guidance for our containment, filtration, and temperature control systems. Contact us with your specific requirements.