Privacy Policy

At Wessco Shop (“we,” “us,” or “our”), we recognize that industrial professionals demand reliability in all aspects of their operations, including data protection. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website www.wesscostore.com and our services.

1. Information We Collect

We collect information necessary to process your orders for industrial containment products and provide optimal service:

• Personal Identification: Name, company name, email address, phone number, shipping/billing address
• Payment Information: Credit card details (processed securely through our PCI-DSS compliant system), purchase history
• Technical Data: IP address, browser type, device information, pages visited
• Communication Records: Correspondence with our support team, survey responses
• Business Account Details: Tax ID, purchase order information, authorized users

2. How We Use Your Information

Your data enables us to provide industrial-strength service matching the reliability of our products:

• Process orders for containers, filtration systems, and spill control equipment
• Provide customer support for facility managers and operations specialists
• Improve our product offerings and website functionality
• Send order confirmations, shipping notifications, and invoices
• Conduct fraud prevention and security monitoring
• Communicate about promotions (with your consent)
• Comply with legal obligations for international shipments

3. Data Sharing and Disclosure

We treat your data with the same care as our UltraTech containment systems:

• Service Providers: Only share with payment processors, shipping carriers, and IT security providers necessary for operations
• Legal Compliance: Disclose if required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, with appropriate confidentiality protections
• Never Sold: We do not sell your personal information to third parties

4. Data Storage and Security

Our security measures match the robustness of our industrial products:

• All transactions protected with 256-bit SSL encryption
• PCI-DSS compliant payment processing with zero data retention
• Secure servers with restricted access
• Regular security audits and vulnerability testing
• Data stored only as long as necessary for business or legal purposes

5. Your Rights and Choices

You maintain control over your information:

• Access, update, or correct your account information
• Opt-out of marketing communications
• Request deletion of personal data (subject to legal requirements)
• Object to or restrict certain processing activities
• Receive a copy of your data in portable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use industrial-grade analytics to improve your experience:

• Essential Cookies: Required for shopping cart and checkout functionality
• Performance Cookies: Help us optimize site performance for industrial users
• Analytics Cookies: Provide insights into product preferences and site usage
• Marketing Cookies: Used only with consent for relevant industrial promotions

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve global professionals (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States. We implement appropriate safeguards for such transfers.

8. Children’s Privacy

Our products and services are intended for business professionals. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy as our industrial solutions evolve. Significant changes will be notified to commercial account holders.