Welcome to Wessco Shop (wesscostore.com). These Terms and Conditions govern your use of our website and purchases of our industrial-grade containers, filtration systems, and equipment. By accessing our site or placing an order, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is designed for industrial professionals including facility managers, operations teams, and procurement specialists seeking reliable containment solutions, packaging equipment, and industrial supplies.

1.2 Intellectual Property

All content on this site (logos, product descriptions, images) is the property of Wessco Shop and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We specialize in:

  • Industrial containers (glass, metal, plastic)
  • Specialized packaging (paint cans, temperature-controlled units)
  • Containment systems (spill control, filtration)
  • Supporting tools and equipment

While we strive for accuracy, product specifications may change. Contact us at [email protected] for technical verification.

2.2 Compliance

Customers are responsible for ensuring products meet their industry’s regulatory requirements. Technical datasheets are available upon request.

3. Ordering Process

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including:

  • Product unavailability
  • Suspected fraudulent activity
  • Shipping restrictions to your region

3.2 Order Changes

Requests for order modifications must be made within 2 hours of placement by calling +1 (402) 555-WESSCO. We cannot guarantee changes can be accommodated after processing begins.

4. Payment Terms

4.1 Accepted Methods

We accept:

  • Visa, MasterCard, JCB
  • PayPal

All transactions are processed through PCI-compliant systems.

4.2 Pricing

Prices are in USD and exclude applicable taxes, duties, or customs fees for international orders.

4.3 Payment Security

You agree not to use invalid or unauthorized payment methods. Suspected fraud will be reported to authorities.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email upon shipment.

5.2 Shipping Options

Method Cost Carrier Delivery Time Best For
Standard $12.95 DHL/FedEx 10-15 business days Time-sensitive supplies
Free Shipping Orders >$50 EMS 15-25 business days Non-urgent equipment

5.3 International Orders

We ship globally except to certain Asian countries and remote regions. Customers are responsible for all import fees.

5.4 Delivery Issues

Report damaged/missing shipments within 48 hours of delivery to [email protected] with photos and tracking information.

6. Returns & Exchanges

6.1 Eligibility

Returns accepted within 15 days of delivery if:

  • Products are unused in original packaging
  • All seals/components are intact
  • Original documentation included

6.2 Non-Returnable Items

For safety/compliance, we cannot accept returns on:

  • Custom-configured filtration systems
  • Opened spill containment materials
  • Temperature control units with installed consumables

6.3 Return Process

  1. Email [email protected] with RMA request
  2. Receive RMA number within 2 business days
  3. Ship to: Wessco Shop Returns, 613 North Avenue, Macy, US 68039
  4. Refund processed within 3 business days after inspection

6.4 Exchanges

Specify replacement needs in your RMA email. We’ll ship once return tracking shows in-transit, reconciling price differences.

7. Warranties & Liability

7.1 Product Warranties

Manufacturer warranties apply where applicable. Contact us for warranty claims with proof of purchase.

7.2 Limitation of Liability

Wessco Shop is not liable for:

  • Consequential damages from product use
  • Incorrect product selection by customer
  • Shipping delays beyond our control

Our maximum liability is limited to the purchase price of the product in question.

8. General Provisions

8.1 Governing Law

These terms are governed by Nebraska state laws. Disputes shall be resolved in courts serving Thurston County, Nebraska.

8.2 Policy Changes

We may update these terms. Continued use after changes constitutes acceptance.

8.3 Contact

For questions:

Email: [email protected]
Phone: +1 (402) 555-WESSCO
Address: 613 North Avenue, Macy, US 68039

Industrial Professionals Notice: Wessco Shop appreciates your business and understands the critical nature of reliable containment solutions in your operations. These terms are designed to provide clarity while supporting your operational efficiency needs.